Kept customers
are the cheapest
growth there is.

Kept customers
are the cheapest
growth there is.

Kept customers
are the cheapest
growth there is.

Outbound programmes run by people trained in your voice: thank-you calls that donors remember, renewal saves, win-back campaigns and surveys that get answered.

Outbound programmes run by people trained in your voice: thank-you calls that donors remember, renewal saves, win-back campaigns and surveys that get answered.

Outbound programmes run by people trained in your voice: thank-you calls that donors remember, renewal saves, win-back campaigns and surveys that get answered.

Four programmes.
One voice: yours.

A team embedded across your organisation, priced against the numbers you already watch.

Voice-of-customer
surveys

Voice-of-customer
surveys

Voice-of-customer
surveys

Find out why, from the people who know.
Short surveys by call, SMS or WhatsApp
turn feedback into priorities.

Find out why, from the people who know.
Short surveys by call, SMS or WhatsApp
turn feedback into priorities.

Thank-you
programmes

Thank-you
programmes

Thank-you
programmes

The call nobody expects and everybody remembers. A personal welcome for new customers and donors.

Reactivation

Reactivation

Reactivation

Old friends, invited back. Reach lapsed customers and donors on the channel they actually answer.

Retention and saves

Retention and saves

Retention and saves

We call before they cancel, not after. Understand the concern and offer a reason to stay.

We call before they cancel, not after. Understand the concern and offer a reason to stay.

Principle

Built for
the overlooked

Built for
the overlooked

Principle

Built for
the overlooked

The donor who gave once and never heard from you again.

Thank-you calls

Thank-you calls

The call nobody
expects.

The call nobody
expects.

The call nobody
expects.

A real person rings after a first gift or a first order to say thank you. No ask attached, and logged so nobody rings twice.

A real person rings after a first gift or a first order to say thank you. No ask attached, and logged so nobody rings twice.

Scale

Scale

Scaled
in a click.

Scaled
in a click.

Scaled
in a click.

A new hire gets a number and an extension in minutes. A new market gets a local number from the same screen.

A new hire gets a number and an extension in minutes. A new market gets a local number from the same screen.

See how
Ummah works.

Step into the Ummah sandbox and explore the tools built to help modern businesses manage payments, money movement, and operations.