Callers enter card details securely by keypad. Agents hear only tones. Every number stays private.
Callers enter card details securely by keypad. Agents hear only tones. Every number stays private.
Callers enter card details securely by keypad. Agents hear only tones. Every number stays private.
Secure card entry
during every call
Callers enter card details securely by keypad.
Agents hear only tones. Every number stays private.
Recording pauses during card entry, then resumes automatically.
Your agent sees the progress and result, never the card details.
Secure card entry
during every call
Callers enter card details securely by keypad. Agents hear only tones. Every number stays private.
Recording pauses during card entry, then resumes automatically.
Your agent sees the progress and result, never the card details.
How it Works
Every word kept,
except the card
numbers.
Every word kept,
except the card
numbers.
Every word kept,
except the card
numbers.
Callers enter card details by keypad. Agents hear only tones, keeping payment data out of screens and recordings.
Callers enter card details by keypad. Agents hear only tones, keeping payment data out of screens and recordings.
Keypad capture with masking
Keypad capture with masking
Keypad capture with masking
The agent hears tones. The number never enters the room.
Pause and resume recording
Pause and resume recording
Pause and resume recording
Keep the conversation while excluding payment data.
Agent desktop
Agent desktop
Agent desktop
Amount, progress and result. Retry without hanging up.
Donation lines
Donation lines
Donation lines
Built for the night when every second is money for the cause.
Automated phone payments
Automated phone payments
Automated phone payments
Callers can pay at 3am with nobody on the line.
The card never
enters the room
The card never
enters the room
The card never
enters the room
The caller keys their number into their own handset. Your agent stays on the line and watches it clear.
The caller keys their number into their own handset. Your agent stays on the line and watches it clear.
Built for every kind
of payment call
From agent-assisted payments to appeal nights and after-hours calls, the payment stays secure without breaking the conversation.
See the payment, not the card
See the payment, not the card
Track the amount, progress and result, with retry without hanging up.
Track the amount, progress and result, with retry without hanging up.
Ready for the busiest nights
Ready for the busiest nights
Fast repeat payments, campaign codes and Gift Aid prompts for charity appeal lines.
Fast repeat payments, campaign codes and Gift Aid prompts for charity appeal lines.
Take payments without an agent
Take payments without an agent
Let callers complete payment through the phone flow at any hour.
Let callers complete payment through the phone flow at any hour.
See how
Ummah works.
Step into the Ummah sandbox and explore the tools built to help modern businesses manage payments, money movement, and operations.
See how
Ummah works.
Step into the Ummah sandbox and explore the tools built to help modern businesses manage payments, money movement, and operations.