Ads by Muslim Ad Network

Announcement

Collapse
No announcement yet.

Hajj 2012 AGENTS Feedback

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

    Hajj 2012 AGENTS Feedback

    Welcome backs hajjies !!

    May Allah SWT accept your hajj, ibadah and duas ameen

    so how was it? how was your agent? did they live up to your expectations? etc

    any feedback would be great for 2013 hujjajs insha Allah

    #2
    Re: Hajj 2012 AGENTS Feedback

    Bump

    Comment


      #3
      Re: Hajj 2012 AGENTS Feedback

      We had great time with Dome Tours . The Makkah hotel was quite basic in facilities and service but was close to Haram. There were some other logistics issues as well as delays due to coaches not turning up on time but on the whole a worthwhile experience. I would not hesitate in recommending this company to future Hajjis although at the same time I would recommend doing a comparison with other reputable agents with the similar price range.

      Comment


        #4
        Re: Hajj 2012 AGENTS Feedback

        I came back from Hajj after going with Panama Travel (Umrah & Hajj Specialist Ltd).
        I was delivered everything which was promised in terms of what was in the brochure.
        I stayed in Al Hartiayhh in Medina and Fairmont Clock Tower. Fantastic food was provided to us in Aziziyahh.

        There were a few communication problems which was a negative drawback however in terms of what was promised and delivered 10/10.

        However overall 9/10.

        Some people fail to understand transport delays which is not in the companies control. When we were in Mina people were opening 3 cans of fizzy drink at one time just to sip the can for some Taste then wasting the drinks. People wasted mineral water by doing wudu and moaned when it ran out? However it was topped up but people still moaned?

        People expect 7 star facility however that is NOT hajj!

        Comment


          #5
          Re: Hajj 2012 AGENTS Feedback

          i met a sister who went with Dome tours and she only had good things to say about them - enough to make me wish i had chosen them -ah well - Allahu Alim!

          We went with World Flight Centre aka as Hajj Travel.

          It wasn't a good start as the agent did not bother to tell us our flight time so we missed the flight - and then spent 3 days getting to Jeddah. Also they did not bother to get our hajj draft.

          Worst hotel to stay in - it was at the edge very edge of Azizyah - the Saudi equivalent of South London, cabbies didn't want to go there - :rofl1:

          Food was repetitive - chicken and rice twice a day....thanks, didn't help seeing another tour group eating a variety of food, including salads, olives etc.

          In Mina the tent was fine - but food was sporadic.....one dinner was served at 2am.....old people went to sleep hungry subhanAllah.

          Our package advertised 4 nights in Medinah, we had ONE night. ONE.

          Meetings were done purely in Arabic despite this being a UK based operator.....and there was inflighting/politics between the operator staff.

          No apologies offered etc.....feel let down BUT i made my hajj so i am grateful for that :D

          Comment


            #6
            Re: Hajj 2012 AGENTS Feedback

            I went with Nabil Hajj and Umra group. I cannot commend them enough for their hard work, sincerity, patience and dedication. I will come back and leave more detailed feedback for them, but over all we had an amazing experience.

            Comment


              #7
              Re: Hajj 2012 AGENTS Feedback

              Sad to hear some off you didnt receive the service you paid for... :(

              Comment


                #8
                Re: Hajj 2012 AGENTS Feedback

                Originally posted by taqwa435 View Post
                Sad to hear some off you didnt receive the service you paid for... :(
                yeah its a shame - but i want to do umrah so i am going to see the good feedback and insha'Allah go with a reputable agent so i can go there in a calm state :up:

                Comment


                  #9
                  Re: Hajj 2012 AGENTS Feedback

                  I went with AlBrek and have nothing but praise for them and I will definitely recommend them to people for Hajj next year. They were well organized very professional before we departed they gave us IDs which had number our name hotel names and addresses and the number of the group leaders.
                  They booked originally with BMI but when they found out that BMI was going out from Gatwick and was providing chartered flights they quickly contacted Saudi Airlines 3 weeks before departure and booked over 150 tickets with extra cost of £15000 to them but they did not charge a penny extra from the original price of £3200 for 3 sharing and £3550 2 sharing which me and my wife booked that was a very smart thing they did as we found out later many operators had problems booking tickets for the dates they gave in their brochures.

                  During Hajj we stayed 4* Hotel in Madinah al Munawarah and 5* hotel Al Marwa Rayhaan in Makkah al Mukharamah in the clock towers and we stayed 2 nights in Azizah apartments 1 before hajj and 1 after hajj.
                  Any problems we had Al Hajj Ali Brek and he's son Abdal Wahab were there to help us and sort our problems as quick as possible they provided good service and support for the hujjaj.
                  Our transport journey time was very good during hajj days we hardly had any delays we were one of the first groups to reach Arafat and were the first ones to leave and we had good spots in muzdalifah for rest and collecting stones as we found out later it got jammed packed.

                  I was very happy with the group leaders Masha'Allah they very polite and nice people their package was very cheap compared to others well known groups who charged more but did not fulfilled their promises and had very dissatisfied customers.
                  Overall I give them 10/10 for service and value for money May Allah reward them for providing good service for Hujjaj and not worrying about making huge profits they truly did khidmat of the hujjaj.
                  http://www.sabeeltravels.co.uk/

                  Comment


                    #10
                    Re: Hajj 2012 AGENTS Feedback

                    Originally posted by Zeynab_2012 View Post
                    yeah its a shame - but i want to do umrah so i am going to see the good feedback and insha'Allah go with a reputable agent so i can go there in a calm state :up:
                    amaana tours.co.uk

                    Comment


                      #11
                      Re: Hajj 2012 AGENTS Feedback

                      Originally posted by Abu Eesa View Post
                      I went with AlBrek and have nothing but praise for them and I will definitely recommend them to people for Hajj next year. They were well organized very professional before we departed they gave us IDs which had number our name hotel names and addresses and the number of the group leaders.
                      They booked originally with BMI but when they found out that BMI was going out from Gatwick and was providing chartered flights they quickly contacted Saudi Airlines 3 weeks before departure and booked over 150 tickets with extra cost of £15000 to them but they did not charge a penny extra from the original price of £3200 for 3 sharing and £3550 2 sharing which me and my wife booked that was a very smart thing they did as we found out later many operators had problems booking tickets for the dates they gave in their brochures.

                      During Hajj we stayed 4* Hotel in Madinah al Munawarah and 5* hotel Al Marwa Rayhaan in Makkah al Mukharamah in the clock towers and we stayed 2 nights in Azizah apartments 1 before hajj and 1 after hajj.
                      Any problems we had Al Hajj Ali Brek and he's son Abdal Wahab were there to help us and sort our problems as quick as possible they provided good service and support for the hujjaj.
                      Our transport journey time was very good during hajj days we hardly had any delays we were one of the first groups to reach Arafat and were the first ones to leave and we had good spots in muzdalifah for rest and collecting stones as we found out later it got jammed packed.

                      I was very happy with the group leaders Masha'Allah they very polite and nice people their package was very cheap compared to others well known groups who charged more but did not fulfilled their promises and had very dissatisfied customers.
                      Overall I give them 10/10 for service and value for money May Allah reward them for providing good service for Hujjaj and not worrying about making huge profits they truly did khidmat of the hujjaj.
                      mashaallah tabarakallah. excellent. may allah swt accept your hajj ameen

                      Comment


                        #12
                        Re: Hajj 2012 AGENTS Feedback

                        Me and my husband went with Amaana tours. We were extremely happy with the service provided by them. Highly organised, excellent communication, fully devoted brothers, highly knowlwgeable sheikhs. Could do better with the flights and hotel in Makkah could have been closer to haram shareef.
                        My advice to anyone going on hajj in future inshallah is to check the location of mina tents. As all European tents are in zone 6 , which is about 2 miles from the Jamarat and believe me you don't really want to be walking that distance in 39 degrees of heat everyday.
                        To my knowledge Alhadiyaah from Birmingham are the only Uk group who have tents in the VIP section , which is only 10 mins from the Jamarat.

                        Comment


                          #13
                          Re: Hajj 2012 AGENTS Feedback

                          Salam

                          There are others also which provide VIP tents and we went with Nabil Hajj from London and they also provide VIP Tents.

                          Comment


                            #14
                            Re: Hajj 2012 AGENTS Feedback

                            Originally posted by szia View Post
                            Me and my husband went with Amaana tours. We were extremely happy with the service provided by them. Highly organised, excellent communication, fully devoted brothers, highly knowlwgeable sheikhs. Could do better with the flights and hotel in Makkah could have been closer to haram shareef.
                            My advice to anyone going on hajj in future inshallah is to check the location of mina tents. As all European tents are in zone 6 , which is about 2 miles from the Jamarat and believe me you don't really want to be walking that distance in 39 degrees of heat everyday.
                            To my knowledge Alhadiyaah from Birmingham are the only Uk group who have tents in the VIP section , which is only 10 mins from the Jamarat.
                            39 degrees.....sure it was more than that.....and too right u don't want to be walking that far. Its painful - especially when on Eid day u have to go to Mekkah to perform tawaaf and Sa'ee and then come back again.

                            Comment


                              #15
                              Re: Hajj 2012 AGENTS Feedback

                              Originally posted by Zeynab_2012 View Post
                              39 degrees.....sure it was more than that.....and too right u don't want to be walking that far. Its painful - especially when on Eid day u have to go to Mekkah to perform tawaaf and Sa'ee and then come back again.
                              For me the day of Eid was very tough after Jamarat decided to go back to our hotel in Azizah for shower and change of clothes got lost on the way and ended up doing a 5 hour walk to our hotel which should have taken less then hour.
                              Then later on the day went for tawaf and sa'ee and when we finished caught a bus back to Mina that dropped us off other side of Mina in the subcontinent camps did not know the way back to the europa camps.
                              Alhumdulilah with the help of people in India camp and the police we got to our camp Fajr time it was very tough but Hajj is not very easy you need to be prepared for the worst but Allah does help you and makes it easy for you.
                              http://www.sabeeltravels.co.uk/

                              Comment

                              Working...
                              X