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nami
26-03-08, 08:16 AM
Salaam

I noticed that money is taken from my account automatically each year. Can this please be stopped. I would prefer if this process was not automated. I would like to have the choice each year to become a premium user if I wish to do so.

Jazak'Allah

.: Anna :.
26-03-08, 08:26 AM
You can do this ur self thru the subscription area or paypal?
When you join it puts it as a choice to do annually recurring or just for once, Im sure because mine didnt annually renew I had to go and pay it again.
Anyway has it been sorted already bc ur name is in red not the bold blue?

nami
26-03-08, 09:24 AM
Ah ok, I'll have a look at the paypal options. I am a premium user for another year (minus a month or two). I just went to my ummahforums options and chose to display a red name instead of a premium name. I can change it back anytime.

Jazak'allah for the paypal info. Will have to look into this more.

.: Anna :.
26-03-08, 09:36 AM
oh okay...
hmm well if u cant get it sorted, sajid or seven shud b able to help insha allah

nami
26-03-08, 08:15 PM
I can't seem to turn off the automated payments as the option does not seem to exist. Can you please arrange for no more automated payments to be taken next year when my subscription finishes.

Jazak'allah

Phoenix CG
26-03-08, 08:17 PM
u just click on cancel subcsription, in ur paypal go to the history it shd be there

nami
28-03-08, 11:39 AM
Yeah that worked! Jazak'Allah.