Not happy

[angel*]

:S sum1z hacked into my email account and deleted all my emails, im not sure who or how, i contactd the help ppl and they told me that my emails were deleted deliberately, and unless i get them bk in the next 72 hours i wont get them ever! Thing is i had really important emails saved really important and now im not sure what i can do? any ideas? i have no idea why sum1 wuld even want to hack in2 it, no1 has my password except me and apart 4rm a very limited trusted group of freinds no1 has my email addy either, i dont get why sum1 wuld hack in2 and then delete all ym mails aswell thats just abit :wacko: the same goes 4 law enforcement cuz iv been told they can hack in2 pplz accounts aswell, why wuld they hack in the delete all msgs there??? Has this happenes 2 any1 else?

[Pippin1376]

Are they deleted from your trash can as well? If you sent them a reply you could always check your sent email folder and see if it's still there.

Change your password too, add numbers and capitalize some letters.

[Joha]

:S sum1z hacked into my email account and deleted all my emails, im not sure who or how, i contactd the help ppl and they told me that my emails were deleted deliberately, and unless i get them bk in the next 72 hours i wont get them ever! Thing is i had really important emails saved really important and now im not sure what i can do? any ideas? i have no idea why sum1 wuld even want to hack in2 it, no1 has my password except me and apart 4rm a very limited trusted group of freinds no1 has my email addy either, i dont get why sum1 wuld hack in2 and then delete all ym mails aswell thats just abit :wacko: the same goes 4 law enforcement cuz iv been told they can hack in2 pplz accounts aswell, why wuld they hack in the delete all msgs there??? Has this happenes 2 any1 else?

Law enforcement can't hack into your account, they can get a court order forcing your email provider to show them your emails...but the provider would have a record of that - and they certainly wouldn't delete it.

Is this a college account? In which case all your emails are probably safe, so long as you bug your IT department. If it's hotmail or some other piece of rubbish, then you might get it back, you might not.

Have you been checking your emails on public computers? Cafes?

Have you checked your home computer for viruses, trojans etc.... somebody or thing could have installed a keylogger (something that saves every key stroke) secretly.

For the future, backup your emails, and use a strong password (capital letters, numbers, and letters)....is about all you can realistically do.

[angel*]

Are they deleted from your trash can as well? If you sent them a reply you could always check your sent email folder and see if it's still there.

Change your password too, add numbers and capitalize some letters.


sent msgs still there but all my recived have vanished :S

[angel*]

Law enforcement can't hack into your account, they can get a court order forcing your email provider to show them your emails...but the provider would have a record of that - and they certainly wouldn't delete it.

Is this a college account? In which case all your emails are probably safe, so long as you bug your IT department. If it's hotmail or some other piece of rubbish, then you might get it back, you might not.

Have you been checking your emails on public computers? Cafes?

Have you checked your home computer for viruses, trojans etc.... somebody or thing could have installed a keylogger (something that saves every key stroke) secretly.

For the future, backup your emails, and use a strong password (capital letters, numbers, and letters)....is about all you can realistically do.


:crying2: these msgs were sooooooo important!!! they wuld be irrelevent 2 any1 else tho, tis was hotmail and i doubt im going to be 2 get them back and my passward was strong!!!!!!

[Kal-El]

Your password isn't the most important factor. It's your Secret Question. You can find the secret question of any hotmail account by just clicking Forgot Your Password? If the hacker knew or guessed the answer, then they can change the password and even the secret question so you wouldn't ever be able to get your account back

[Joha]

:crying2: these msgs were sooooooo important!!! they wuld be irrelevent 2 any1 else tho, tis was hotmail and i doubt im going to be 2 get them back and my passward was strong!!!!!!

hmm, hackers don't care about whether emails are irrelevant - I doubt whoever it was even read them, they were just being malicious.

*But*, and here's the thing, if what you say is right, nobody knew the password, your secret answer was good, and nobody has a grudge against you (come on now, be honest :rolleyes:), then it might be a fault somewhere. Bug Hotmail staff, email them, and ask them for your login records.

They record the IP you logged in from, and the times when you logged in. You'll be able to tell then whether it's a fault, or whether somebody logged in who wasn't you. (The IP address will even give a clue as to where they logged in from - assuming it was malicious - and provide a way of tracing him - so long as it wasn't a smart hacker but somebody who just had a grudge).

ps: I hope it wasn't the hotmail address you display in public on this forum :rolleyes:

[Hisham Abu]

I'm really sorry to hear what has happened to you my sister.

My last email account was hacked into, they changed the secret questions and when I contacted Gmail support, the only thing they could do was block my account. I cannot put a price to the sentimental value of many of the emails I had there, some of which were many years old. I was really devastated at the time. Some of those emails were from people I will never see again.

Alhamdulilah, it’s the qadr of Allaah (swT). I hope you find a means to retrieve what you have lost.

Ma’aSalaama

[angel*]

Nope tis not the the email on my profile i hardly use that like once every 2 months and thats only 2 delete all the junk mail! :S ithis has 2 be the most horrd thing ever! & nope no1 has a grudge agaisnt me im 100% of that thats y tis all sooo confusing!

[GKM]

i will advise you not to use internet explorer for checking emails. i always use Firefox explorer and slected cleared all my cookies,history and cash. so when i close my explorer it also clears my history,cash and cookies.
some useful links
http://www.lavasoft.de/
it is free and test ur pc every day
free explorer
http://www.mozilla-europe.org/en/products/firefox/
and
http://www.safer-networking.org/en/index.html
try all of these inshaallah you will be safe:hidban: in future

[cyber_abdullah]

:S sum1z hacked into my email account and deleted all my emails, im not sure who or how, i contactd the help ppl and they told me that my emails were deleted deliberately, and unless i get them bk in the next 72 hours i wont get them ever! Thing is i had really important emails saved really important and now im not sure what i can do? any ideas? i have no idea why sum1 wuld even want to hack in2 it, no1 has my password except me and apart 4rm a very limited trusted group of freinds no1 has my email addy either, i dont get why sum1 wuld hack in2 and then delete all ym mails aswell thats just abit :wacko: the same goes 4 law enforcement cuz iv been told they can hack in2 pplz accounts aswell, why wuld they hack in the delete all msgs there??? Has this happenes 2 any1 else?


Don't use IE as your primary browser, use Firefox, it is much more safe and secure, and prevents many activex malware from messing with your PC:
http://www.mozilla.org/

Download and install ALL of these programs (I assume you have an anti-virus installed, if not, then install AVG Free edition):

AVG Free anti-virus. Excellent and free anti-virus which does the job equally as well as commercial anti-virus programs:
http://free.grisoft.com/

CCleaner (use this program every time you finish surfing the internet, it cleans you PC far more than "Disk Cleanup" which is preinstalled with Windows XP):
http://www.ccleaner.com/download/

Comodo Firewall (the best firewall out at the moment):
http://www.personalfirewall.comodo.com/

Windows Defender (this stops spyware from loading on to your PC in the first place):
http://www.microsoft.com/downloads/details.aspx?FamilyId=435BFCE7-DA2B-4A6A-AFA4-F7F14E605A0D&displaylang=en&mg_id=10134

Spyware Blaster (this secures your browser from being hijacked by spyware and adware, it also prevents you from visiting sites which are known to infect you the moment you visit them):
http://www.javacoolsoftware.com/spywareblaster.html

Ad-Aware:
http://www.lavasoftusa.com/products/ad-aware_se_personal.php

Spybot S&D:
http://www.safer-networking.org/en/mirrors/index.html
It's important that you download all of these, as a single program by itself cannot protect you against all threats, so these programs compliment each other very well. Also, they do not waste much memory. Remember to scan your PC as soon as you download them.

[Joha]

Nope tis not the the email on my profile i hardly use that like once every 2 months and thats only 2 delete all the junk mail! :S ithis has 2 be the most horrd thing ever! & nope no1 has a grudge agaisnt me im 100% of that thats y tis all sooo confusing!

hmm, and it's not the other email you've got on ummah.com either?

In which case it is slightly disturbing.

Any luck with hotmail and the logs?

[cyber_abdullah]

In addition to having AVG anti-virus, you can also install Avira anti-virus to run alongside avg free as they do not conflict with each other. It is always better to have additional anti-virus backup by having two anti-virus propgrams rather than one.

http://www.free-av.com/antivirus/allinonen.html

[cyber_abdullah]

PeerGuardian (Protects you from being monitored by the authorities when downloading movies, games etc from torrent networks. It acts as a firewall for torrent doanloading, preventing the government from spying on what you download):

http://phoenixlabs.org/pg2/