View Full Version : Apologies for the outage
Apologies for the 24-hour outage; the issue has now been resolved.
If you're wondering why, it's a long story but in brief; a fraud was committed on our bank account, and as a result of this the payment to our ISP did not go through. They attempted to contact us, but couldn't (people on holiday, e-mail not checked, etc.) so they then disconnected the server for non-payment.
Anyway, when we found out what happened and explained the situation, they re-connected it right away :)
N.B. Just to confirm that we have not lost out as a result of the fraud - the bank is compensating us inshaAllah.
(The policy of most banks is that they will compensate you as long as there was no negligence on your part.)
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